YOU'RE IN GOOD COMPANY
HealthPRO Heritage is proud to have a community of associates and partnerships that excel within the industry. If you would like to provide feedback, please do so here.
On COVID-19 Response:
Times are trying to say the least and I know that everyone is still working very hard to ensure that our residents receive the services that the need, but you all are going above and beyond to help in assisting with activities and keeping our residents happy!
I appreciate the creative ideas: there have been some great ones. Please keep up the great work. We are all in this together! Thank each of your team members. They are all awesome!
Laura Creekmore, Administrator, Williamsburg Health & Rehab
“Having the expertise of HealthPRO Heritage and himagine have greatly helped us transition into PDPM very smoothly. We have confidence in the accuracy of our ICD-10 codes and following appropriate coding guidelines. Charts are coded timely and they are always open to answer any questions we might have!”
Heather S. – himagine client since September 2019
“Very proactive response to PDPM process change. It was amazing how HealthPRO Heritage worked with our teams, consistently and collaboratively to educate, empower and help implement required changes to process. This resulted in minimal stress and disruption to our staff and patients resulting in a smooth, seamless transition to PDPM. Strong focus on strategic planning and flexibility to change course to meet the changing needs of the business while staying within targeted revenue outcomes. User friendly, monthly comprehensive Facility reports that show transparency, accountability, strengths and opportunities; coupled with 1:1 analytic, strategic discussions that foster team spirit between the staff in both organizations.”
Administrator, Current HealthPRO Heritage client, 10-facility chain non-profit in Illinois
“I would like to think you for all you have done. Your company help make our transition to PDPM successful. We appreciate the training on the web and onsite. You have been so helpful to us. You have made yourself always available to us with any questions we have had. We just want to say THANK YOU!!!”
Administrator, For-profit SNF in North Carolina
“Coding is so complicated that you really need a professional coder to help. We would absolutely recommend himagine Solutions, because it’s so much more efficient to not have nurses struggling with finding correct codes.”
Debbie L., Current HealthPRO Heritage client partner for consulting services; using himagine Solutions since October 1
“HealthPRO Heritage has been great since they started in September 2019. PDPM training was available on a regular basis and was rolled out with minimal hiccups. The staff from the top down has been nothing but professional and friendly since we started talking to (them) in late spring about taking over therapy services…HealthPRO Heritage has made many resources available to us and has even sent out an MDS consultant to help with case mix. Our Part B services have (improved greatly) since the takeover in September. I am very happy that we made the switch to HealthPRO Heritage for therapy services.”
Gabe Stoll, LNHA, Executive Director, St. Francis Senior Ministries