HealthPRO® Heritage is committed to proactively supporting our staff & customers with accurate & timely communication as we work through the COVID-19 crisis together. 

Safety is our Top Priority

HealthPRO® Heritage has prioritized the safety of our patients, customers, and staff throughout the COVID-19 crisis. While infection control is always our top priority, we continue to go above & beyond,  taking additional steps to reinforce our approach across our care settings to ensure those in need can receive our care in the safest possible environment. As part of our preparedness & operational efforts, HealthPRO® Heritage has formed a COVID-19 task force to address the real-time challenges that this pandemic is causing. This group confers daily to stay up-to-date on this ever changing environment, distill the information, and quickly disseminate it back out to our staff and partners. We will continue to provide helpful information as the situation evolves.

Reliable Resources & Guidance

HealthPRO® Heritage recognizes how this time calls for both urgency and sensitivity. It is indeed a critical moment for our healthcare system, and more broadly, our nation’s health and well-being. With that, we have assembled a series of communications and helpful resources for our staff and partners to assist with managing through this crisis. Some of these include...

  • From the Home Health Frontlines 15-Year Home Health Therapist Talks Tips & Trends Amidst COVID-19 Crisis

    A perspective on what the COVID-19 crisis means for home health providers. Click here for our full communication. This information is updated as of 03/23/20 at 8:00pm EST
  • COVID-19 Glossary of Terms
    A summary of the differences between quarantine, isolation, shelter in place, and stay at home orders + what these measures mean for staff and patients. Click here for our full communication. This information is updated as of 03/23/20 at 8:00pm EST
  • Therapists are Essential! 
    Therapists are exempted from sheltering at home & are permitted to continue working. Click here for our full communication.
    This information is updated as of 03/22/20 at 12:00pm EST
  • Communication ToolKit: Healthcare Leaders's Response to a COVID-19 Event
    In the unfortunate circumstance your community experiences a COVID-19 event, do you have a communication strategy in place? Click here for our full communication.
    This information is updated as of 03/20/20 at 3:00pm EST
  • COVID-19 Considerations for the IDT
    HealthPRO® Heritage's COVID-19 Task Force offers some much-needed perspective and interpretation of the new changes CMS and the Department of Health & Human Services posted over the last weekend. Click here for our full communication.
    This information is updated as of 03/20/20 at 8:20pm EST

Rely on our leadership team & subject-matter experts to share/interpret changes as they become available. Contact us with feedback and/or inquiries: clinicalstrategies@healthpro-heritage.com.

 

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