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Home Health Clinical Excellence

For 15+ years, HealthPRO® Heritage at Home has served the therapy needs of home health agencies who have counted on us as a trusted partner to address the challenges and opportunities unique to home health.

As the industry navigates changes brought by PDGM and COVID-19, HealthPRO® Heritage at Home is well prepared to support partners with meaningful guidance and sophisticated resources that fortify operational success, financial growth, and clinical excellence, including:

  • Timely initiation of care;
  • Submission of documentation within 24 hours of care;
  • Accurate functional scoring with every evaluation and discharge (OBQI);
  • Collaborative care between clinicians (including agency clinicians);
  • Ongoing infection control education and PPE (personal protective equipment) availability;
  • Expansive coverage area;
  • Responsive customer service;
  • Strategic partnership philosophy in proactive support of agency’s clinical, operational and fiscal goals; and
  • Outcomes-driven clinical pathways.

Our tailored home health care service model provides therapy care and robust agency support. HealthPRO® Heritage at Home assure optimal reimbursement, excellent star ratings, and outcomes through five strategic solutions:HealthPRO Heritage at Home -  Strategic Solutions

  • LOCAL MANAGEMENT SUPPORT
    • Promises responsive customer service.
    • Consistency/retention of staff as a result of local orientation, ongoing education for clinicians.
  • OASIS CERTIFIED EXPERTS
    • Assures accurate OASIS scoring when completing any OASIS documentation.
    • Agencies provided with OBQI form at each assessment time point.
  • SUCCESSFUL STAFFING MANAGEMENT & RECRUITMENT
    • Provides highly skilled clinicians via ample recruiting resources well-qualified to assist an agency's growth strategies.
    • Consistency of care as a result of high employee retention rates.
  • DEDICATED QAC TEAM
    • Provides quarterly chart audits with direct education to clinicians.
    • Staff is consistently supported with ongoing training on pertinent topics.
  • INTEGRATED STRATEGIC PARTNERSHIP
    • Willingness to participate in QAPI and case conferences.
    • Use of analytics to assist in development of marketing plans.
    • Continual support of agency growth initiatives.

Click here for full printable document.

ReDesigning Tomorrow Together - PDGM COVID

Tags: Home Health, PDGM, COVID-19