Welcome to the HealthPRO® Heritage Blog

No Shortcuts: Process ReDesign for PDPM is a Must!

Posted on: August 8, 2019

The industry agrees:  With the roll out of such a complex new system like PDPM…there are several risks and so much at stake.  As such, here’s a question worth asking:

Does your facility have a proactive PDPM compliance, or verification process in place? If yes…good by you! But even a solid, well-functioning version of today’s process MUST be retooled in preparation for PDPM & Beyond!

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Tags: skilled nursing facility, Compliance, PDPM, QAC

Mechanically Altered Diets & Swallowing Disorders under PDPM

Posted on: May 25, 2018

Under the new Patient-Driven Payment Model or PDPM, CMS has admitted to keeping an eye on a potential increase in mechanically altered diets.

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Tags: skilled nursing facility, CMS, snf, RCS-1, Patient-Driven Payment Model, PDPM

Overwhelmed By the Newly Proposed CMS Payment System?

Posted on: May 10, 2018

Unaware that CMS has proposed a new payment system for our fee for service (FFS) residents?  Don’t worry, we read the entire Proposed Rule and have everything ready for you. If you haven’t seen our most recent Advisor for a quick “what’s this PDPM all about?”, click here.  We were swift with putting together all of the details in a webinar for our current and potential partners – you can watch the recording here if you missed it. 

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Tags: skilled nursing facility, snf, RCS-1, Patient-Driven Payment Model, PDPM

November Advisor Newsletter

Posted on: November 10, 2017

IMPORTANT REMINDER: November 16 is the deadline for submitting staffing data for the period of July 1 to September 30. Providers that miss this deadline are subject to suppression of your “Overall Staffing Rating” and “Registered Nurse Staffing Rating” for the December 2017 Nursing Home Compare update.

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Tags: skilled nursing facility, CMS, Long Term Care, Advisor Newsletter, Advisor, Home Health, QAPI Plan

July 2017 Advisor Newsletter

Posted on: July 28, 2017

Introduction to RCS-1 • SNFs & HHAs Scorecards: Let’s Get on the Same Page 
SNFs & HHAs: What About the PEPPER?
 • Letters of Non-Compliance with SNF QRP: Threatening Up to 2% FY 2018 Annual Payment Update (APU)

NOTICE: CMS announced on June 25th that Quality Reporting Program (QRP) data for Inpatient Rehabilitation Facilities (IRFs), Long-Term Care Hospitals (LTCHs), and Skilled Nursing Facilities (SNFs) is due August 15, 2017 for the first quarter of 2017.

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Tags: skilled nursing facility, snf, HealthPRO/Heritage, Advisor Newsletter, SNF Operators, Advisor, Home Health, RCS-1, QRP non-compliance letters

When Life Gives You "The Final Rule," Make Lemonade!

Posted on: May 16, 2017

Phase Two of The Final Rule goes into effect in seven short months (November 2017), and the post-acute care community must invest time, energy and resources NOW in order to be prepared for the many changes brought on by this recent CMS mandate.

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Tags: Heritage Healthcare, skilled nursing facility, HealthPRO Rehabilitation, post acute care provider, CMS Update 2017, snf, HealthPRO/Heritage, Advisor Newsletter, Advisor, The Final Rule, Comprehensive Care Plane, Post-Acute Care, Care Continuum, Baseline Care Plan

SNF Operators: 2% Of Your Revenue Is At Risk!

Posted on: November 11, 2016

Are you ready for a Big Game Changer?  Health care reform mandates will directly impact your bottom line starting January 2017. As CMS rolls out the “SNF VBP Program,” SNFs nationwide may find themselves scrambling to protect 2% revenue.

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Tags: Heritage Healthcare, skilled nursing facility, HealthPro, CMS, HealthPRO Rehabilitation, CMS Update 2017, HealthPRO/Heritage, Senior Care, Advisor Newsletter, SNF Operators, Advisor

5 Star Quality Rating System Changes from CMS

Posted on: February 19, 2015

Nursing Home Compare 3.0: Revisions to the Nursing Home Compare 5-Star Quality Rating System

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Tags: nursing home operations, nursing home occupancy, Contract Rehab Services, skilled nursing facility, medicare, therapy services, Contract Rehab, HealthPro, census development

CMS to Overhaul 5-Star Nursing Home Rating System

Posted on: October 8, 2014

The Centers for Medicare & Medicaid Services (CMS) has big plans for an overhaul  of the five-star nursing home rating system, thanks to the passage of the Improving Medicare Post-Acute Care Transformation (IMPACT) Act, which President Obama signed into law today.

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Tags: nursing home operations, nursing home occupancy, Contract Rehab Services, skilled nursing facility, medicare, therapy services, Contract Rehab, HealthPro, Nursing Homes, CMS

New Year. New Look. Same Us.

Posted on: January 20, 2014

We’re happy to announce that we’ve updated our brand to better reflect our core values and modernize our look. 

As we step into the New Year with a sense of renewed energy, it was only fair that we applied the same attention to our brand. The key element of our new brand is the design of our icon – an “HP” that incorporates a stylized person, signifying the human element in everything we do – our partnerships with staff, clients, and the patients and residents we serve.

We’ve also taken this opportunity to update our mission statement and core values.

MISSION: To enhance the quality of life of the individuals we serve and foster an environment for all to flourish by providing consistent quality care with honesty and integrity.

SERVICE EXCELLENCE PLEDGE: We strive to be the premier rehabilitation company through exceptional clinical outcomes, incomparable compliance, advanced technology solutions, superior management methods, and extraordinary customer service. We are committed to excellence and developing long-term, strategic partnerships that deliver patient-centered services that consistently surpass the expectations of those we serve.


      Operate with honesty • Do what’s right • Be ethical • Assure compliance • Fulfill promises • Be the best • Deliver lasting value
      Think & plan innovatively • Create new programs • Be groundbreaking, proactive, & open minded • Stay ahead of the curve • Inspire greatness
      Be passionate, attentive, reliable, & supportive • Understand the challenges faced by our clients & those they serve • Proactively communicate • Always follow through • Create strong relationships
      Exemplify team work • Provide opportunities – professional & personal • Create a positive environment • Develop programs that foster patient progress
      Know the financial impact of your actions & decisions • Be responsible & cost effective • Analyze the numbers • Ensure success • Emphasize quality & efficiency
      Work hard, play hard, enjoy what you do • Do what it takes • Never give up • Be smart • Have fun • Be loyal
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Tags: nursing home operations, skilled nursing facility, therapy services